| Mission: Up On the Roof, the Answers Become Clear |
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Roofing is simple, straightforward stuff. But excelling in it requires top-to-bottom commitment to the right people and the right processes. As an insured, professional contractor, Commonwealth Roofing Corporation uses experienced, full time employees. It’s the only sure way to guarantee that the caliber and skill level of our people meet our standards — and our customers’ needs. Of course we carry the proper liability and worker’s compensation insurance to protect customers and crew. Quality, safety and efficiency are top priorities. At Commonwealth we are called upon daily to provide the best solutions to roofing problems in our area. Aiding us in that on-going quest is the latest state-of-the-art diagnostic tool. Using a mobile GPS and a handheld computer, our sales people are now able to collect complete roof information, build a roof map, capture inventory items, deficiencies, photos and notes, all while inspecting your roof. This technology also lets us streamline your roof take-off process and support project planning while organizing all your roof information in one convenient place. Most important to you, this value-added service means you get an impressively quick proposal with total information. If we are to help fulfill the true purpose of our employees, customers and vendors, we must have a clear picture of the best way to develop our resources to meet our customers’ needs. This involves building a problem-solving team; implementing proper products, systems and services; and maintaining a professional staff and crew who will perform quality, safe roofing work with a “can do” attitude. To further ensure that our work is done right, communication with all parties involved is critical. Communication with prospects and customers is prompt. And promises are kept. Bids are delivered when promised and followed up daily, weekly and monthly. Jobs are supervised and followed up by the sales person or production superintendent. Materials, crews, weather and other job coordination issues are monitored daily and reported to management, and equipment, trucks and uniforms are kept clean. With thorough project management, we keep on top of things. Our salespeople and estimators concentrate on diagnosing problems and presenting customers with value-based solutions. This doesn’t mean we are trying to be the cheapest, but to provide the greatest value result possible. Every step of the job is considered in the estimate and proposals are presented with a firm price and terms, along with company and product information. The proposal process has always been a key to our success with customers. It is our first opportunity to show our prospects how we work, the level of excellence we aspire to and the clarity that helps us provide unmatched service. At Commonwealth Roofing Corporation we’re looking for customers for whom we can design and implement solutions in which quality, efficiency and service are valued and rewarded. If that sounds like what you’re looking for, just call us and we’ll take it from there. An extra-ordinary company... with extra-ordinary roofing solutions. |
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